Your Questions, Answered.

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Welcome to our Frequently Asked Questions section! At Mindful Flow Yoga, we believe in clarity and transparency. We've compiled a comprehensive list of common questions to provide you with immediate answers and ensure your experience with us is as smooth as possible.

Whether you're curious about our classes, membership options, or how our online studio operates, you'll likely find the information you need right here. If you can't find what you're looking for, please don't hesitate to contact our friendly team directly.

Classes & Studio FAQ

Comfortable, flexible clothing is best. We recommend activewear that allows for a full range of motion without restriction. Layers are often a good idea, so you can adjust as your body warms up during practice. Avoid overly baggy clothes that might get in the way during inversions or specific poses.

You're welcome to bring your own yoga mat if you prefer. However, we also provide high-quality, sanitized studio mats for your convenience at no extra charge. We clean our mats thoroughly after each use to ensure a hygienic environment for all our practitioners. Props like blocks, straps, and blankets are also available for use in the studio.

If you're new to yoga, we highly recommend starting with our "Beginner's Flow" or "Gentle Yoga" classes. These classes focus on fundamental poses, proper alignment, and breathing techniques, providing a solid foundation for your practice. Our instructors are skilled at offering modifications and support for all levels. You can view our full schedule here.

Yes, our studio is equipped with clean and spacious changing rooms, as well as private shower facilities. We provide complimentary eco-friendly shower products for your convenience. Lockers are also available to safely store your personal belongings during class. Please bring your own towel if you plan to shower.

Membership & Billing FAQ

Monthly memberships renew automatically on your signup date each month. For example, if you purchased your membership on the 15th of the month, it will renew on the 15th of every subsequent month. You will receive an email notification a few days before your renewal date.

You can update your payment details securely through your online account portal. Simply log in to your Mindful Flow Yoga account, navigate to the "Billing & Subscriptions" section, and follow the prompts to update your credit card or other payment methods. For security reasons, our staff cannot update this information for you over the phone or in person.

Yes, we understand that life happens. You can pause your membership for up to one month per calendar year by contacting us at least 7 days before your next billing cycle. To cancel your membership, please provide written notice via email to [email protected] at least 14 days before your next renewal date. Please review our full Terms of Service for detailed policies.

We are proud to offer special discounts for students and seniors. Please visit our Pricing & Memberships page for current offers and eligibility requirements. You may be asked to present valid identification at the studio to verify your status. These discounts are part of our commitment to making yoga accessible to everyone in our community.

Online Studio FAQ

For our online classes, you'll primarily need a yoga mat and a comfortable, clear space to practice. Optional props such as blocks, a strap, or a blanket can enhance your practice, but are not strictly necessary. Ensure you have a stable internet connection and a device (computer, tablet, or smartphone) with a webcam and microphone for interactive sessions.

Links to live-stream classes are sent directly to your registered email address approximately 15 minutes before the class is scheduled to begin. Please make sure your email address on file is up-to-date to ensure you receive these links. If you don't receive the link, please check your spam or junk folder before contacting us. You can also access scheduled classes through your Online Studio portal.

Yes, most of our live-stream classes are recorded and made available in our on-demand library within 24 hours. This allows you to practice at your convenience, even if you miss a live session or wish to revisit a favorite class. Access to the on-demand library is included with all our online and unlimited studio memberships. You can browse our extensive library of recorded classes in the Online Studio.

We recommend testing your internet connection and device settings before class. If you encounter technical difficulties, first try refreshing your browser or restarting your device. If issues persist, please send an email to [email protected]. While we cannot guarantee immediate real-time support during a live class, we will do our best to assist you as quickly as possible and ensure you can access the recorded version.

Still Have Questions?

If you haven't found the answer you're looking for in our comprehensive FAQ, please don't hesitate to reach out to us directly. Our dedicated team at Mindful Flow Yoga is always here to help you on your journey.